Zohrab Galoyan
Yerevan
Summary
Customer Service Representative with background in providing exceptional support and resolving customer inquiries. Skilled in communication, problem-solving, and maintaining positive relationships with customers. Demonstrated ability to improve customer satisfaction and loyalty through attentive service and effective issue resolution. Committed to enhancing team performance by sharing knowledge and best practices in customer service operations.
Overview
9
9
years of professional experience
Work History
Customer Service Specialist
LEX AND JUSTICE LLC
09.2024 - Current
Real Estate Agent
SEVEN LLC
03.2023 - 11.2023
Sales Manager
Barsis LLC
01.2023 - 03.2023
Supervisor
KOVKASUS restaurant
02.2016 - 11.2018
Education
React Developer
Basic IT
09-2022
Basic IT Courses
Basic IT
03-2022
Non Completed - Director
Yerevan State Institute of Theater And Cinema
01-2016
Some College (No Degree) - Computer Service Specialist
Vardenis State Collage
01-2013
1st Year Student - Lawyer
Movses Khorenatsi University
Skills
- Customer order management
- Problem resolution
- Customer relations
- Good communication skills
- Telephone etiquette
- Excellent written and oral communication
- Call centers
- Customer service
Languages
Armenian
First Language
Russian
Upper Intermediate (B2)
B2
English
Beginner (A1)
A1
Timeline
Customer Service Specialist
LEX AND JUSTICE LLC
09.2024 - Current
Real Estate Agent
SEVEN LLC
03.2023 - 11.2023
Sales Manager
Barsis LLC
01.2023 - 03.2023
Supervisor
KOVKASUS restaurant
02.2016 - 11.2018
React Developer
Basic IT
Basic IT Courses
Basic IT
Non Completed - Director
Yerevan State Institute of Theater And Cinema
Some College (No Degree) - Computer Service Specialist
Vardenis State Collage
1st Year Student - Lawyer
Movses Khorenatsi University
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