Zahra Malak
Yerevan
Summary
Dynamic educator with expertise in lesson planning and curriculum development. Committed to enhancing student engagement through adaptable teaching methods and effective communication.
Overview
3
3
years of professional experience
Work History
English Tutor
Sole Propietor
Yerevan
07.2025 - Current
- Utilized educational tools to create engaging language learning experiences.
- Provided constructive feedback to foster student improvement in language skills.
- Adapted teaching methods to cater to diverse learning styles and preferences.
Customer Service Representative
Bank Keshavarzi
Mashhad
07.2024 - 06.2025
- Assisted customers with account inquiries and transaction requests, ensuring timely resolution and satisfaction.
- Processed loan applications and verified customer information to facilitate efficient service delivery.
- Resolved customer complaints through effective communication and problem-solving.
- Educated clients on banking products and services, enhancing their understanding and utilization of available options.
Teacher
Rahpoyandegan
Mashhad
06.2023 - 06.2024
- Created engaging lesson plans tailored to diverse student needs and learning styles, enhancing learning experiences.
- Facilitated classroom discussions that fostered critical thinking and increased student participation.
- Cultivated a positive classroom environment that promoted respect and cooperation among students.
Education
Bachelor of Science - Cellular And Molecular Biology
Islamic Azad University
Sabzevar05-2023
Skills
- Language instruction
- Lesson planning
- Curriculum development
- Language assessment
- Educational technology
- Classroom management
- Student engagement
Timeline
English Tutor
Sole Propietor
07.2025 - Current
Customer Service Representative
Bank Keshavarzi
07.2024 - 06.2025
Teacher
Rahpoyandegan
06.2023 - 06.2024
Bachelor of Science - Cellular And Molecular Biology
Islamic Azad University