Susanna Gojabashyan
Yerevan
Summary
Dynamic management graduate with diverse experience in event organization and financial services. Proven track record in coordinating local band events, showcasing strong organizational and leadership skills. Professional background includes roles at Central Bank of Armenia, Telcell OJCS and Araratbank OJSC where I honed my analytical and operational expertise. Additionally, I founded SG Yerevan Store, an online store specializing in outfits, demonstrating entrepreneurial spirit and a keen understanding of e-commerce. Adept at building relationships and driving initiatives that enhance community engagement and business performance. Passionate about leveraging skills to contribute to innovative projects and foster growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Founder
SG Yerevan Store
02.2018 - Current
- Company Overview: Online marketplace of clothes and accessories
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Established a successful business by identifying market needs and developing innovative solutions.
- Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
- Led the strategic planning process to define business goals and ensure alignment across all departments.
Administrative Coordinator
A&M Enterprises
06.2024 - 10.2024
- Organized local project "Coffee & Cars" and supervised daily operations anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Assisted in sales development
Event Manager
Telcell OJSC
03.2023 - 06.2024
- Ticket Sales Management: Facilitated the sale of tickets through the Telcell platform, collaborating with event organizers to optimize ticket availability and pricing strategies.
- Partnership Development: Established and maintained partnerships with various event organizers, enhancing the platform's offerings and ensuring a seamless ticket purchasing experience for customers.
- Marketing Initiatives: Assisted in planning and executing marketing initiatives to promote events and increase ticket sales, leveraging both digital and traditional marketing channels.
- Performance Analysis: Monitored ticket sales data and provided insights to improve future partnerships and marketing efforts, contributing to overall business growth.
Junior Specialist
Central Bank of Armenia
10.2022 - 04.2024
- Crypto Regulatory Program: Contributed to the development and implementation of regulatory frameworks for cryptocurrency, ensuring compliance with national and international standards.
- IT Risk Regulation: Assisted in the IT Risk Regulation Department, focusing on identifying and mitigating technology-related risks within the financial sector.
- Cross-Functional Collaboration: Worked with various teams to enhance regulatory strategies and risk management processes, fostering a proactive approach to compliance.
- Data Analysis and Reporting: Monitored and analyzed data related to crypto transactions and IT risks, providing insights to inform regulatory decisions and improve overall governance.
Administrative Coordinator
Telcell CJSC
08.2022 - 03.2023
- Event Coordination: Help organize company events and meetings, including logistics, venue selection, and catering arrangements.
- Loyalty Program Management: Work on the Bon Market, Telcell’s loyalty program, by coordinating promotions and analyzing customer engagement data to enhance the program’s effectiveness.
- Financial Administration: Support budgeting and invoicing processes, ensuring timely processing of expenses and payments.
- Problem Solving: Address and resolve administrative issues as they arise, providing proactive solutions to enhance operational efficiency.
Manager
Zro.am
10.2021 - 05.2022
- Client Database Management: Maintained and updated the client database to ensure accuracy and accessibility of information.
- Logistics Coordination: Managed logistical operations to ensure timely delivery of products and services. Coordinated with suppliers and internal teams to streamline processes, optimize inventory levels, and resolve any logistical issues that arose during operations.
- B2B Sales: Engaged in business-to-business sales efforts, identifying potential clients and nurturing relationships to drive revenue growth. Conducted market research to identify new business opportunities, developed tailored proposals, and facilitated negotiations to secure contracts.
Intern
Ararat Bank
06.2021 - 08.2021
- International Transactions: Assisted in processing and managing international transactions, including SWIFT-transactions, ensuring compliance with regulatory requirements and bank policies. Provided support in verifying documentation and conducting due diligence.
- Card Management: Helped in the management of debit and credit card services, including customer inquiries, card issuance, and troubleshooting issues related to card transactions.
- Invoicing and Contracts: Supported the invoicing process by preparing and reviewing invoices for accuracy. Assisted in the drafting and management of contracts, ensuring all agreements adhered to bank standards and policies.
Education
BBA - Business Management
Russian-Armenian University - RAU
Yerevan, Armenia05.2024
High School Diploma -
Manuk Abeghyan N 3
Yerevan, Armenia05.2020
Skills
Business knowledge
Event Management
Project Management
Social Media Marketing
Adobe Microsoft Office
Marketing
B2B Sales
Teamwork
Time Management
Problem Solving
Extraversion Stress Management
Attention to Detail
Accomplishments
- Supervised team of 50 staff members during various events such as Junior Eurovision 2022, 50 Cent's concert in Yerevan, Armenia,Tiësto's concert in Yerevan, Armenia, and various local events.
- Collaborated with team of Dilijan Water in the development of Haya Fest project.
- Organized several local band's events such as Garik & Sona band, Renai band etc.
Certification
Strategic Organizational Leadership
The International Business School
Americas
2022
Project Management Tools
The International Business School
Americas
2022
Languages
Armenian
Native language
English
Upper intermediate
B2
Russian
Advanced
C1
Timeline
Administrative Coordinator
A&M Enterprises
06.2024 - 10.2024
Event Manager
Telcell OJSC
03.2023 - 06.2024
Junior Specialist
Central Bank of Armenia
10.2022 - 04.2024
Administrative Coordinator
Telcell CJSC
08.2022 - 03.2023
Manager
Zro.am
10.2021 - 05.2022
Intern
Ararat Bank
06.2021 - 08.2021
Founder
SG Yerevan Store
02.2018 - Current
BBA - Business Management
Russian-Armenian University - RAU
High School Diploma -
Manuk Abeghyan N 3
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