Summary
Overview
Work History
Education
Skills
Timeline
References
Hobbies
Generic
Sonja Bezuidenhoudt

Sonja Bezuidenhoudt

Swakopmund, Erongo

Summary

Dedicated and results-driven professional with over 10 years of experience in banking, finance, and customer service. Skilled in bookkeeping, financial reporting, loan and credit analysis, and customer relationship management, with a proven ability to ensure accuracy and compliance. Experienced in leading teams, managing client portfolios, and streamlining financial operations to improve efficiency. Recognised for strong leadership, problem-solving, and communication skills, with the ability to build trust and deliver excellent service. Currently pursuing a Business Administration degree to further strengthen management and strategic expertise.

Overview

15
15
years of professional experience

Work History

Bookkeeping and Finance

GRECO cc
08.2018 - 12.2024
  • -Processing of Debtors and Creditors
  • -Capturing of Online banking purchases and payments
  • -Responsible for Invoice capturing
  • -Book keeping online SAGE Accounting, record keeping of Sales and Purchases
  • -VAT preparations for Audits
  • -Promoting profitable Sales of properties

Account Analyst (Team Leader)

Standard Bank Okahandja
02.2016 - 07.2018
  • -Checking and Verifying all Loan / Credit applications
  • -Daily Onboarding and verifying of KYC of new and existing clients
  • -Portfolio Management of Personal Current / Overdraft accounts
  • -Loading and reviews of new and existing Overdrafts
  • -Review and process unpaid or pending accounts (Collections)
  • -Perform monthly account reconciliations
  • -Provide financial reports of accounts when needed
  • -Checking and Balancing ATM’s
  • -Actioning daily credit reports and responsibilities

Vault Custodian / Senior Teller

Bank Windhoek Okahandja
09.2015 - 02.2016
  • -Handling of all bulk cash deposits
  • -Receiving and handling of Cash in Transits
  • -Daily Balancing of Vault Cash

Customer Service Team Leader & Consultant

Standard Bank Okahandja
05.2010 - 05.2014
  • -Daily customer service to all clients
  • -Actioning & Authorising customer requests
  • -Ordering and issuing of Debit / credit cards
  • -Handling of customer complaints
  • -Generating Sales leads and actioning daily reports
  • -Cross selling products according to customer needs

Education

Bachelor of Business Administration -

International University of Management - IUM
Windhoek
01-2025

Grade 12 / Matric -

Luderitz Senior Secondary School
01.2007

Skills

    Technical & Professional Skills

  • Bookkeeping & Financial Reporting (SAGE Accounting, VAT preparation, Debtors/Creditors management)
  • Banking Operations (Loan verification, Portfolio management, KYC, ATM balancing, Collections)
  • Customer Service & Relationship Management
  • Sales & Cross-selling (Financial products and property sales)
  • Strong Administrative & Organisational Skills

    • Soft Skills

  • Excellent Communication & Interpersonal Abilities
  • Leadership & Team Management
  • Problem-Solving & Analytical Thinking
  • Ability to Work Well Under Pressure
  • Trustworthy, Diligent, and Highly Motivated

Timeline

Bookkeeping and Finance

GRECO cc
08.2018 - 12.2024

Account Analyst (Team Leader)

Standard Bank Okahandja
02.2016 - 07.2018

Vault Custodian / Senior Teller

Bank Windhoek Okahandja
09.2015 - 02.2016

Customer Service Team Leader & Consultant

Standard Bank Okahandja
05.2010 - 05.2014

Bachelor of Business Administration -

International University of Management - IUM

Grade 12 / Matric -

Luderitz Senior Secondary School

References

Mr GR Bezuidenhoudt
Manager, GRECO cc
081 817 6025


Ms Asnath Kariko

Head- Service Support

Standard Bank Okahandja

062 503047


Mrs Mariana Smit

Branch Administrator,

Bank Windhoek Swakopmund

064 413 336

Hobbies

Reading & Personal Development
Traveling & Exploring Cultures 

Fitness & Outdoor Activities
Cooking & Baking
Financial Literacy & Investment Research

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Sonja Bezuidenhoudt