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Over 6.5 years of experience, 1+ yrs. in Program Management and 5.5 yrs. in Performance, Scalability and Reliability Engineering. Successfully delivered global business solutions to customers. Managing scrum team with 12-14 strength comprising Developers, UI-UX professionals, QA Engineers, and Performance and resiliency engineers. Collect periodic updates and prepare Weekly and Monthly reporting, evaluating progress and resolving areas of bottlenecks. Conduct strategy meetings with leadership and stakeholder teams. Preparing Program Milestones and ETA/timeline review regularly. Experience in working in both on-prem and
cloud technologies.

Strategic Account Manager with expertise in building and nurturing client relationships. Understands client needs, delivers tailored solutions, and identifies upselling opportunities to drive revenue growth. Excels in communication, negotiation, and problem-solving, fostering long-term partnerships that enhance customer satisfaction and contribute to business success.

Upbeat and energetic childcare provider with Child and Infant CPR/First Aid knowledge. Supports educational, entertainment and home requirements for parents. Responsive, dependable and vigilant with highly protective nature. Exceptional Nanny with experience supporting daily success and health of children of varying needs and interests. Versatile and adaptable in conducting errands, cooking, changing diapers and entertaining children according to parental specifications. Reliable and supportive member of house operations, assisting family as extenuating circumstances arise. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Talented Tutor offering outstanding communication and problem-solving skills. Fosters positive learning environment by encouraging students to develop individual skills. Specializing in 1:1 instruction, team collaboration and relations with students, parents and support staff.

With over 8 years of experience as a Customer Account Manager, I excel in delivering outstanding service and fostering business growth. My expertise lies in building strong client relationships, resolving issues effectively, and leveraging CRM systems for informed decision-making. Highly motivated and adaptable, I thrive in dynamic environments, making me an ideal fit for the role.
You

Results-driven team player with a keen eye for detail and strong organizational skills. possess over 10 years of experience as a dedicated customer service specialist in the hotel and fitness industry. Proven track record includes building rapport with clients, ensuring their satisfaction, and contributing to the success of the company. Have been recognized and awarded for providing exceptional service. Hold a BA degree in Hotel Management, with international experience.

Sona Snkhchyan

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Account Manager

Specialist of Billing and Partners Relationship

Lead Economist

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Master's degree - State and municipal administration

Bachelor's degree - Management

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Account Manager

Specialist of Billing and Partners Relationship

Lead Economist

Master's degree - State and municipal administration

Bachelor's degree - Management

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