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Dynamic Wealth Manager with ICICI Bank Ltd, adept at crafting personalized investment strategies and enhancing client portfolios. Proven expertise in credit analysis and effective communication, driving client satisfaction and achieving sales targets. Skilled in financial product knowledge, including mutual funds and insurance, ensuring clients meet their financial goals.

Over 6.5 years of experience, 1+ yrs. in Program Management and 5.5 yrs. in Performance, Scalability and Reliability Engineering. Successfully delivered global business solutions to customers. Managing scrum team with 12-14 strength comprising Developers, UI-UX professionals, QA Engineers, and Performance and resiliency engineers. Collect periodic updates and prepare Weekly and Monthly reporting, evaluating progress and resolving areas of bottlenecks. Conduct strategy meetings with leadership and stakeholder teams. Preparing Program Milestones and ETA/timeline review regularly. Experience in working in both on-prem and
cloud technologies.

Strategic Account Manager with expertise in building and nurturing client relationships. Understands client needs, delivers tailored solutions, and identifies upselling opportunities to drive revenue growth. Excels in communication, negotiation, and problem-solving, fostering long-term partnerships that enhance customer satisfaction and contribute to business success.

Extensive experience in customer service, sales, and office management. Strong communication and analytical skills enhance client relationships and streamline operations. Proven track record of driving improvements in customer engagement and satisfaction.

Dynamic sales professional with expertise in effective communication and relationship building. Proven ability to enhance customer satisfaction and drive sales growth through exceptional service and problem-solving skills. Currently in pursuit of a Bachelor degree in Political Science with hopes to advance in a career as a International political negotiator.

Sona Snkhchyan

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Account Manager

Specialist of Billing and Partners Relationship

Lead Economist

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Master's degree - State and municipal administration

Bachelor's degree - Management

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Account Manager

Specialist of Billing and Partners Relationship

Lead Economist

Master's degree - State and municipal administration

Bachelor's degree - Management

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