Izabella Nikoghosyan
Yerevan,ER
Summary
Focused Project Manager with over 12 years of experience in planning, directing, and maintaining continuous operations across various departments. Skilled in directing teams and ensuring efficient production aligned with quality standards. Combines creative and analytical approaches for continuous process improvement. Adept at identifying and solving problems, mentoring, training, and empowering teams to excel. Detail-oriented and experienced in coordinating projects, programs, and improvements to achieve company objectives.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Head of Projects Management Department
Technology Management Center of Yerevan City CJSC
2013.10 - Current
- Managed approximately 30 projects' initiation, planning and execution.
- Elevated team productivity levels with regular training sessions focused on enhancing technical skills as well as soft skills like collaboration or problem-solving techniques.
- Improved team efficiency by implementing agile project management methodologies and streamlining communication channels.
- Reduced project delivery times by optimizing internal processes and removing bottlenecks in project workflow.
- Applied industry best practices to enhance the quality of deliverables while adhering to strict compliance standards.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
- Designed customized data collection models for specific visualization tasks.
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
Projects Manager
Technology Management Center of Yerevan City CJSC
2012.10 - 2013.10
- Oversaw project milestones, client needs, and team operations.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Collaborated with Product Owners to refine requirements and ensure alignment with business goals.
- Managed product backlog effectively, prioritizing high-value items for faster completion.
Head of Marketing Department
Valensia LLC
2008.03 - 2010.08
- Developed marketing strategies, business plans, and sales strategies
- Conducted market research and media planning.
- Developed a cohesive brand image through consistent messaging and visual elements in all marketing materials.
- Established relationships with key industry influencers, resulting in increased exposure for the company''s products and services.
- Increased brand recognition by developing and implementing targeted marketing campaigns.
- Coordinated public relations efforts, securing positive media coverage for company news and events.
- Analyzed market trends, identifying opportunities for growth and expansion.
Owner
Jet Set LLC
2007.07 - 2009.08
- Designed and executed advertising campaigns.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Commercial Manager
ANFAS LLC
2005.07 - 2007.04
- Planned business strategies and managed client relationships.
- Researched market to identify potential customers, increasing customer accounts 50%.
- Enhanced product offerings by conducting market research and identifying emerging trends within the industry.
- Managed and analyzed budgets, P&L, balance sheets and sales reports.
- Built relationships with clients to establish new contracts.
Advertising Manager
ASSA Design LLC
2004.07 - 2005.07
- Attracted advertisers and collaborated on advertisement creation.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Media Relations Specialist
Armenian Public Relation Association
2004.06 - 2004.08
- Engaged in NGO communications and PR strategy development.
- Assisted in organizing high-profile speaking engagements for company executives at conferences or industry events to enhance thought leadership presence further.
Education
Bachelor of Science - Russian Literature
Yerevan State University, Faculty of Russian Philology
Yerevan, ER01.2007
Bachelor of Science - Russian Language and Literature
Yerevan State University, Faculty of Russian Philology
Yerevan, ER01.2005
Skills
- Project Management Tools
- Business Analysis Tools
- PMP/Agile Methods & Frameworks
- Project planning and development
- Scope Management
- Project Scheduling
- Customer Relations
- Client Relations
- Staff Management
- Strategic Planning
- Project Management
- Business Analysis
Certification
- Business Analysis in IT - Quick Start, 01/2023
- Project Management Professional (PMP) Certification Preparatory Course, American University of Armenia, 10/2015
- Project Management: The Basics for Success, Coursera Verified Certificates, 04/2015
- Effective Problem-Solving and Decision-Making, Coursera Verified Certificates, 05/2015
- PMI (PMBOK) Training, Armenian-Indian Center for Excellence in ICT, 06/2014
- Business Writing Workshop, American University of Armenia Extension Program, 09/2013
Languages
Armenian (Native)
Russian (Excellent)
English (Upper-Intermediate)
Skills Expertise
- Project Management
- Project Planning & Coordination
- Business Analysis
- Manual QA
- Marketing & Public Relations
- Sales Management
- Advertising & Market Research
Awards
- Honorary Certificate for Innovative IT Approaches - Yerevan Municipality, 2022
- Honorary Certificate for "Active Citizen" Project Implementation - Yerevan Municipality, 2019
- Certificate of Appreciation for Official Duties - Yerevan Municipality, 2014
Projects
2022-2023 - Standards Development for Outdoor Advertising in Yerevan
2021-Present - Visit Yerevan Platform (Web & Mobile Apps)
2020-2021 - Mobile Shopping Point Booking and Controlling Platform & EMS
2020-2021 - Mil Cooperation EMS with the Ministry of Defense
2020-Present - Media Requests Monitoring EMS
2019-Present - Monitor Armenian Media Monitoring Platform
2019-Present - Government Legal Registrations Checking System
2019-Present - Active Citizen Platform (Web & Mobile Apps)
2018-2021 - Employee & Attendance Access Control EMS
2016-2016 - Contracts EMS
2016-2019 - Human Resource EMS
2016-2018 - "Barekarg" Yard Renovation Controlling EMS
2016-2018 - "C-permit" Urban Development Time Management EMS
2015-2018 - "Realty" Real Estate Management EMS
2015-Present - "Law" Judicial Acts Exchange EMS
2014-2014 - Geo Addresses Internal EMS
2014-2018 - "Better" Local Area Controlling EMS
2013-Present - "Govazd" Outdoor Advertising EMS
2013-2016 - Ognirmankapartezid.am Website
2013-2016 - Ognirdprocid.am Website
2013-2015 - QHVV Urban Development Time Management EMS
2012-2019 - MyYerevan.am Website
2012-2016 - iYerevan.am Website
2009 - M&S Trade Center Grand Opening
2008 - Zoppini Fashion Jewelry Shop Grand Opening
2007 - Aquatek Complex Grand Opening
Timeline
Head of Projects Management Department
Technology Management Center of Yerevan City CJSC
2013.10 - Current
Projects Manager
Technology Management Center of Yerevan City CJSC
2012.10 - 2013.10
Head of Marketing Department
Valensia LLC
2008.03 - 2010.08
Owner
Jet Set LLC
2007.07 - 2009.08
Commercial Manager
ANFAS LLC
2005.07 - 2007.04
Advertising Manager
ASSA Design LLC
2004.07 - 2005.07
Media Relations Specialist
Armenian Public Relation Association
2004.06 - 2004.08
Bachelor of Science - Russian Literature
Yerevan State University, Faculty of Russian Philology
Bachelor of Science - Russian Language and Literature
Yerevan State University, Faculty of Russian Philology
- Business Analysis in IT - Quick Start, 01/2023
- Project Management Professional (PMP) Certification Preparatory Course, American University of Armenia, 10/2015
- Project Management: The Basics for Success, Coursera Verified Certificates, 04/2015
- Effective Problem-Solving and Decision-Making, Coursera Verified Certificates, 05/2015
- PMI (PMBOK) Training, Armenian-Indian Center for Excellence in ICT, 06/2014
- Business Writing Workshop, American University of Armenia Extension Program, 09/2013
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