ELEN ADAMYAN
Overview
4
4
years of professional experience
Work History
Customer Service Supervisor
Work and Travel USA
06.2024 - 08.2024
- Supervised and motivated employees in a high-pressure, fast-paced environment.
- Resolved customer concerns, ensuring positive guest experiences and repeat business.
- Trained new staff on policies and procedures.
IT Technician
European Bank for Reconstruction and Development (EBRD)
05.2024 - 05.2024
- Assisted in organizing and supporting a high-profile international investment event, ensuring smooth technical operations.
- Maintained office PCs, networks and mobile devices.
- Strengthened adaptability and problem-solving skills in a dynamic, professional setting.
Customer Service Representative
Work and Travel USA
06.2023 - 08.2023
- Resolved customer complaints, enhancing satisfaction and operational efficiency.
- Collaborated with team members to reduce wait times and maintain food quality.
Job Coordinator for Programmers
Web Project
06.2022 - 12.2022
- Identified suitable programming projects on platforms like Upwork and crafted tailored proposals to secure opportunities.
- Communicated directly with clients to understand project requirements and ensured successful placement of jobs with programmers.
- Acted as a liaison between clients and programmers, ensuring smooth project execution.
Photographer
TEDxAUA
05.2022 - 05.2022
- Took photos from different angles and perspectives to capture perfect images.
- Captured stunning images by utilizing various lighting techniques and creative compositions.
Event Organizer and Volunteer
Generation of Peace NGO
12.2020 - 12.2020
- Co-organized a charity event benefiting Artsakh families, managing coordination.
- Strengthened organizational and interpersonal skills through collaboration with a diverse team and community members.
Volunteer
World Wildlife Foundation
09.2020 - 09.2020
- Supported environmental conservation efforts and assisted in event planning.
Education
BA - English and Communications
American University of Armenia
05-2025
Skills
- MS Office (Word, Excel, PowerPoint)
- Creative visual storytelling through photography and design
- Quick learner of new tools
- Managing time effectively across multiple priorities
- Problem-solving and time management
- Adaptability and flexibility
- Cultural adaptability and multitasking
- Event planning and social media management
Languages
English
Advanced
C1
Armenian
Proficient
C2
Russian
Upper intermediate
B2
Spanish
Beginner
A1
Timeline
Customer Service Supervisor
Work and Travel USA
06.2024 - 08.2024
IT Technician
European Bank for Reconstruction and Development (EBRD)
05.2024 - 05.2024
Customer Service Representative
Work and Travel USA
06.2023 - 08.2023
Job Coordinator for Programmers
Web Project
06.2022 - 12.2022
Photographer
TEDxAUA
05.2022 - 05.2022
Event Organizer and Volunteer
Generation of Peace NGO
12.2020 - 12.2020
Volunteer
World Wildlife Foundation
09.2020 - 09.2020
BA - English and Communications
American University of Armenia
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