Summary
Overview
Work History
Education
Skills
Running
Languages
Timeline
Generic
Ashley Devan Koff

Ashley Devan Koff

Walvis Bay, Erongo

Summary

Dynamic sales professional with a proven track record at Selvic Engineering, excelling in customer relations and service. Skilled in relationship building and upselling, I increased sales revenue by targeting high-potential accounts. Adept at fostering loyalty through exceptional interpersonal communication and effective marketing strategies, driving repeat business and brand awareness.

Overview

19
19
years of professional experience

Work History

Sales Representative

Selvic Engineering
01.2017 - Current
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Owner/ Manager

Hashtag Nightlife
01.2012 - 11.2017
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Implemented marketing strategies to increase brand awareness and attract new customers.

Sales Associate

Farah Leisure
01.2009 - 12.2011
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Salesperson

Western Enterprise Supply
01.2006 - 12.2008
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.

Education

High School Diploma -

Walvis Bay Private High School
Walvis Bay, Erongo, Namibia
10-2005

Skills

  • Customer service
  • Customer relations
  • Customer relationship building
  • Interpersonal communication skills

Running

Running has taken on to me because of the demanding discipline it takes, which can relate to life scenarios as well. 

It has taught me perseverance through struggle and pushing myself to the best of my ability, no matter the sacrifice. 

Languages

English
Native or Bilingual
Afrikaans
Native or Bilingual

Timeline

Sales Representative

Selvic Engineering
01.2017 - Current

Owner/ Manager

Hashtag Nightlife
01.2012 - 11.2017

Sales Associate

Farah Leisure
01.2009 - 12.2011

Salesperson

Western Enterprise Supply
01.2006 - 12.2008

High School Diploma -

Walvis Bay Private High School

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Ashley Devan Koff