ALBERT HOVHANNISYAN
Yerevan
Summary
Business Development Manager with experience at Accept Employment Center LLC, skilled in sales planning, logistics coordination, and building international partnerships. I use Salesforce CRM and IT tools to improve processes, grow sales, and strengthen customer relationships. I also have experience in logistics operations, finance support, and workflow improvement. With a background in IT and software development, I can apply technology to create practical business solutions. Strong communication and teamwork skills help me achieve business goals and build long-term partnerships.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Business Development Manager
Accept Employment Center LLC
Yerevan
04.2025 - 08.2025
- Customer Relationship Management – Managing and strengthening relationships with customers to ensure satisfaction and long-term cooperation.
- International Partnerships – Coordinating and organizing work with foreign partners to support smooth collaboration.
- Business Expansion – Maintaining and developing relationships with existing partners to create opportunities for future growth.
- Market Analysis – Analyzing the market and competitive environment to provide insights for strategic decisions.
Financial & Logistics Support Specialist
Translogistics LLC
Yerevan
10.2024 - 08.2025
- Application Management – Receiving and approving applications from email, reviewing requests, and ensuring compliance with company policies.
- Margin Control – Monitoring financial performance on a monthly basis to support profitability and cost-effectiveness.
- Accounting Systems (1C) – Using 1C for accounting and data processing to manage records and streamline workflow for accurate tracking.
- Financial transactions – ensuring accuracy and timely processing to maintain smooth financial operations.
Front-End Web Developer
Analysed LLC
Yerevan
11.2022 - 08.2024
- Application Development – A dedicated and detail-oriented junior developer with a focus on building efficient, user-friendly applications.
- React.js Expertise – Gained hands-on experience in developing responsive web applications using React.js, emphasizing component-based architecture, and state management.
- TypeScript Integration – Improved development skills by integrating TypeScript into projects, ensuring type safety, higher code quality, and maintainability.
- UI/UX Design – Applied modern front-end frameworks such as Tailwind CSS and Ant Design to create visually appealing, consistent, and user-friendly interfaces.
Head Cashier and Seller Consultant
ZARA Inditex
02.2021 - 09.2022
- Sales Consultant – Delivered excellent customer service by assisting with product selection, addressing customer needs, and ensuring a positive shopping experience.
- Cashier – Managed customer transactions accurately and efficiently, providing smooth and reliable checkout experiences.
- Head Cashier – Oversaw cashier operations, managed a team, handled complex transactions, and ensured compliance with company policies.
- Team Leadership – Led and trained cashier staff, fostering teamwork, improving performance, and enhancing customer satisfaction.
Customer Support & Logistics Coordinator
Airport Transfer Sommerfeld
Frankfurt
06.2017 - 08.2017
- Customer Coordination – Provided exceptional support by communicating with customers upon arrival or reservation, ensuring smooth scheduling, and transportation arrangements.
- Airport Assistance – Located and assisted customers at Frankfurt Airport, arranging timely transportation to and from their destinations.
- Logistics Management – Coordinated end-to-end logistics from reservations to final drop-offs, ensuring efficiency and high-quality service delivery.
- Process Optimization – Streamlined operational processes to reduce downtime, improve efficiency, and enhance both customer satisfaction and financial results.
Education
Bachelor - Management And Business
Armenian State University of Economics
Yerevan, Armenia06-2024
Skills
- Salesforce CRM systems
- Strategic sales planning leadership
- Business development
- Sales and revenue growth
- Strategic planning market analysis
- Financial management
- Communication skills
- International partnerships and negotiations
Languages
- English, Proficient
- Armenian, Native
- Russian, Native
Languages
Armenian
First Language
English
Advanced (C1)
C1
Russian
Proficient (C2)
C2
Certification
I successfully completed a 2-month seminar series that focused on business growth strategies, market analysis, international partnerships, and financial management
The program took place three months before my graduation and gave me valuable knowledge and practical skills to support my future career in business, management, and international cooperation
Timeline
Business Development Manager
Accept Employment Center LLC
04.2025 - 08.2025
Financial & Logistics Support Specialist
Translogistics LLC
10.2024 - 08.2025
Front-End Web Developer
Analysed LLC
11.2022 - 08.2024
Head Cashier and Seller Consultant
ZARA Inditex
02.2021 - 09.2022
Customer Support & Logistics Coordinator
Airport Transfer Sommerfeld
06.2017 - 08.2017
Bachelor - Management And Business
Armenian State University of Economics
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